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If you can't find what you're looking for in our Frequently Asked Questions section, please don't hesitate to get in touch at or complete the form below. Our hair experts will be happy to help.

Having Trouble placing an order? Just email us at, letting us know which type of device you are using and we can email you simple to follow instructions.

If you would prefer to order by post please send a cheque payable to 'Tectrich Ltd' with details of your order to TecTrich, P.O. BOX 644, Isleworth, TW8 1BH. Please remember to include your full name, delivery address and email / moble phone number (if you have them) so we can send you delivery tracking.

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